JSA Programs Available
GOODTASTE Training and Education is a Registered Training Organisation offering a variety of training programs for Jobseekers in 2011 with funding provided to eligible participants under the Victorian Government’s Skills for Victoria training initiative.
These programs are delivered to between 8 - 15 Jobseekers ONSITE at your local JSA site (which we have found increases accountability for attendance at training sessions), or alternatively they can be held at our Carlton Training Centre, our Dandenong Training Centre and via our eLearning Portal.
GOODTASTE also run regular Jobseeker training courses, so if you don’t have enough interested Jobseekers to fill and run your own training course, contact us to see when and where our next Group Course is being held. These Group Courses are made up with Jobseeker referrals from a variety of JSA and DES’s across the metropolitan area, and allows JSA and DES’s the flexibility of sending along 1 or a group of Jobseekers. Applicants with disabilities are encouraged to apply.
Some of the training options GOODTASTE offer include:
MadCap 4 Day Barista Course
Intensive Activity Training
Hospitality/ Customer Contact/ Retail Essentials
Individual Units - RSA, RSF, RSG
Certificate II Qualifications - Hospitality, Customer Contact, Business, Retail
MadCap Barista & Food Hygiene Course (Week 1, Mon to Thurs and Week 2, Mon to Thurs - optional)
Week 1:
Conducted at the MadCap Training Rooms in Dandenong, which are fitted out with 4 professional coffee machines, this 4 day Barista Course will teach participants about different coffee characteristics and brewing methods, temperature control, coffee no-no’s, and the essentials of workplace hygiene and first class customer service. This 4 day course also includes a 3 hour work experience component at one of the Madcap Cafes located in Dandenong or Fountain Gate. At the conclusion of this Course, participants who have successfully completed the required assessments will receive: Statement of Attainment for: Prepare and serve espresso coffee, Follow workplace hygiene procedures, Apply retail food safety practices, Implement food safety procedures.
Week 2 (optional):
A second week of training is optional, which will give participants the opportunity to further practice their coffee making skills as well as provide extra hospitality training in RSA, RSG and customer service skills. Participants who successfully complete the required assessments for this second week will receive: Statement of Attainment for: Provide responsible gambling services, Work with colleagues and customers as well as the Liquor Licensing Victoria Responsible Service of Alcohol certificate.
Intensive Activity Training
The GOODTASTE Training and Education Intensive Activity Program is delivered over 2 weeks for 4 days per week. This program provides participants with the theoretical and practical tools to seek employment in the Hospitality, Tourism or Retail Industries or in any position that involves Customer Contact. It can also be tailored to include resume development and interview preparation skills.
At the conclusion of this Program (below is based on hospitality), participants who have successfully completed the required assessments will receive:
Liquor Licensing Victoria Responsible Service of Alcohol Certificate
Statement of Attainment for: Follow workplace hygiene procedures, Apply retail food safety practices Implement food safety procedures, Provide responsible gambling services, Communicate on the telephone, Deal with conflict situations
Statement of Attendance for: Professional Espresso coffee-making as well as a variety of Customer Service units in the Hospitality, Tourism and Retail industries.
Hospitality, Customer Contact or Retail Essentials (3 x days)
GOODTASTE Training and Education have developed a 3 day Hospitality, Customer Contact or Retail Essentials Program which aims to provide participants with both the theoretical and practical skills and knowledge to seek employment in the hospitality or retail industries.
At the conclusion of this Program (below is based on hospitality), participants who have successfully completed the required assessments will receive:
Liquor Licensing Victoria Responsible Service of Alcohol Certificate
Statement of Attainment for: Follow workplace hygiene procedures, Apply retail food safety practices, Provide responsible gambling services, Deal with conflict situations
Statement of Attendance for: Professional Espresso coffee-making as well as a variety of Customer Service units in the Hospitality, and Retail industries
Individual Units
Jobseekers can also participate in any of GOODTASTE Training and Education’s scheduled training classes run regularly at our Carlton Training Rooms or GOODTASTE Training and Education can deliver any of the individual units below ONSITE at your local JSA (minimum numbers apply).
Responsible Service of Alcohol (RSA), Professional Espresso Coffee-making, Responsible Service of Gambling (RSG), Responsible Service of Food (Food Handlers), Food Safety Supervisor (FSS), Provide Quality Customer Service.
Certificate II Qualification - Hospitality, Customer Contact, Business or Retail
GOODTASTE Training and Education are offering Jobseekers the opportunity to gain a Certificate II Qualification in either: Hospitality, Business, Customer Contact or Retail. A Certificate II qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic practical skills and operational knowledge within a specific industry. Participants will be required to complete 12-14 units and at the conclusion of this Program, those who have successfully completed the required assessments will receive a Certificate II qualification.
Program and Fee Structure
|
TUITION FEE STRUCTURE
(based on Victorian Training Guarantee schedule)
|
MADCAP BARISTA
|
INTENSIVE
ACTIVITY
|
HOSPITALITY ESSENTIALS
|
INDIVIDUAL UNITS
(RSA, RSF, RSG)
|
|
4 x days pw
|
2 x weeks
4 x days pw
|
3 x days
|
2 – 4 hrs per unit
|
|
Health Care/ Concession Card Holders
|
|
With Referral Form
|
Without Referral Form
|
With Referral Form
|
Without Referral Form
|
With Referral Form
|
Without Referral Form
|
With Referral Form
|
Without Referral Form
|
|
Aged 15 –19yo (on 1st Jan 2011)
– regardless of any prior qualifications
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
|
Any age – with no prior qualification (including VCE)
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
|
Aged 20+ (on 1st Jan 2011) – already with a prior qualification to Certificate II or III level
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
|
Aged 20+ (on 1st Jan 2011) – already with a prior qualification to Certificate IV level or above
|
N/A
|
$400
|
N/A
|
$400
|
N/A
|
$400
|
N/A
|
$75
|
|
MAXIMUM additional surcharge if JSA books whole program (based on less than 8 participants on all scheduled days)
|
$400
|
$800
|
$300
|
$100
|
|
TUITION FEE STRUCTURE
(based on Victorian Training Guarantee schedule)
|
WORK EXPERIENCE PHASE
|
|
CERTIFICATE II CUSTOMER CONTACT
|
CERTIFICATE II HOSPITALITY
|
CERTIFICATE II BUSINESS
|
CERTIFICATE II RETAIL
|
|
4 x weeks
4 x days pw
|
3 x weeks
4 x days pw
|
4 x weeks
4 x days pw
|
4 x weeks
4 x days pw
|
|
Health Care/ Concession Card Holders
|
|
With
Referral Form
|
Without Referral Form
|
With Referral Form
|
Without Referral Form
|
With Referral Form
|
Without Referral Form
|
With
Referral Form
|
Without Referral Form
|
|
Aged 15 –19yo (on 1st Jan 2011) – regardless of any prior qualifications
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
|
Any age – with no prior qualification (including VCE)
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
|
Aged 20+ (on 1st Jan 2011) – already with a prior qualification to Certificate II or III level
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
$0
|
$50
|
|
Aged 20+ (on 1st Jan 2011) – already with a prior qualification to Certificate IV level or above
|
N/A
|
$800
|
N/A
|
$800
|
N/A
|
$800
|
N/A
|
$800
|
|
MAXIMUM additional surcharge if JSA books whole program (based on less than 8 participants on all scheduled days)
|
$1600
|
$1200
|
$1600
|
$1600
|
This training is delivered with Victorian and Commonwealth Government Funding
When a JSA/ DES books a whole program specifically for their Jobseekers, the minimum number of participants for the above programs is 8 per day. In the event that participant numbers fall below 8 on any of the scheduled training days, $100 per day will be charged to the Job Network Provider.
If you would like more information or would like to arrange a time for a GOODTASTE Training and Education Consultant to meet with you to discuss these Programs in more detail, please contact our office:
03 9349 2234 | admin@goodtaste.com