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Retail Certificate Training Courses

Beginning your career in the retail industry? Or are you seeking to broaden and deepen your retail expertise to become a 2IC, Supervisor or Sales Manager? As a Nationally Registered Training Organisation (RTO), we offer fully accredited retail courses including Certificate II in Retail, Certificate III in Retail and Certificate IV in Retail.

  • › Certificate II in Retail - SIR20207

    The Certificate II in Retail is ideal if you are beginning your career in the retail industry and want to learn retail-specific skills such as how to operate retail equipment, how to interact with customers, and how to handle point-of-sale. This is an entry-level qualification for the retail sector and will create a firm foundation for your career as a retail professional. This Certificate is a pre-requisite for further retail qualifications including the Certificate III in Retail.

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  • › Certificate III in Retail - SIR30207

    The Certificate III in Retail builds on your Certificate II in Retail qualification by giving you the skills to work in retail operations as a manager and/or supervisor. You will learn skills in team management, store safety and security, and how to build customer relationships. The career opportunities from the Certificate III in Retail are wide – it will prepare you for positions as diverse as sales assistant, second-in-charge (2IC), crew leader, shift manager, team leader, department manager, assistant manager, checkout supervisor and merchandise coordinator.

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  • › Certificate IV in Retail Management - SIR40207

    The Certificate IV in Retail builds on your Certificate III in Retail qualification and is designed to help you develop the first line management skills to manage a small retail or wholesale outlet, or a section, or department of a larger retail store or wholesale outlet. You’ll learn how to manage merchandise and store presentation, lead and manage people and provide a safe working environment. You’ll choose from a range of electives in management, inventory, merchandising and sales. Your learning will involve a combination of individual and team based learning strategies that include practical activities, industry case studies, role plays, simulations, projects and assignments.

    View Course Details for Certificate IV in Retail Management