The training of franchisees and staff in the systems and operational standards of  their stores is critical to ensuring  they  deliver the best  in products, quality and service to  their  customers.

The Good Taste Company specialises in franchisee and staff training for food and retail franchises; we develop training resources, conduct staff inductions and facilitate ongoing training. Franchise training is nationally recognised and follows a consistent structure across all store locations.

Resource Design
 
The training resources we develop include Participant Workbooks and Leader’s Guides. The Participant Workbooks include a set of self-teaching notes so that units can be delivered as self-paced learning if required.
 
Packed with a wealth of practical information, workbooks also contain a variety of activities to reinforce and assess participants’ understanding of the information presented, as well as action plans which enable participants to apply their learning as soon as they return to their operation.

"BBNT is a retail food franchisee with a number of stores in Melbourne.

We have been working The Good Taste Company for over 2 years now after a grueling search through a maze of incompetent, unreliable training groups to find a group that would match our training needs.

From the outset, Michael Gelb and his team have exceeded all of our expectations. From small courtesies including returning phone calls promptly, through to professional assistance with our franchisees in steering them through the difficult course of government funding, The Good Taste Company are our allies in staff training.

They have completely tailored a program specifically to suit our needs and they have administered that program to scores of new trainees with excellent results.

We will continue to work with them for as long as we are in business and we sincerely encourage other businesses aiming to achieve great results in training to do the same."

Yours sincerely,

Wayne Butcher
Managing Director
BBNT

For further information email our Training Department at training@goodtaste.com.au or
telephone us on 03 9349 2234 for a proposal to be presented to your organisation.